Privacy Policy - How we handle personal data

Data Controller

We are responsible for the processing of your personal data according to this privacy policy. If you have questions about how we handle your personal data, you can contact us using the contact information below.

Fiive AB, 559457-1563, Address: Järntorget 8, 413 04 Göteborg, Email: info@fiive.se

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, company name, country, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails Find and prevent fraud

Google Analytics and Google Ads

We use Google Analytics to understand how visitors interact with our website and to improve our services. We also use Google Ads for advertising purposes. These services may collect information about your device type, browser, IP address, and how you navigate our website.

Google Analytics helps us analyze website traffic, user behavior, and improve our content. Google Ads allows us to show relevant advertisements and measure their effectiveness.

You can opt out of these services through our cookie settings or by using your browser settings to block cookies.

Cookies and Web Beacons

Like most websites, Fiive uses cookies to enhance user experience. Cookies are small text files stored on your device when you visit our website. We use both necessary cookies for basic functionality and analytical cookies to understand how our website is used.

You can manage your cookie preferences through our cookie banner that appears when you first visit the website, or through your browser settings.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.