Case Study - AI chatbot for geothermal permit applications

Challenge

Applying for geothermal permits is often complex for residents. The process requires multiple inputs, geographic context, and clear rules, which can lead to uncertainty, abandoned applications, and many manual questions.

Solution

We built an AI-powered chatbot that works as a chat-based form across the full application flow.

The solution guides users step by step and collects the right information in the right order. Interactive maps and geographic checks are used during the process to validate conditions instantly, so users get clear feedback quickly.

What We Built

• Chat-based application flow - A dialogue-driven form that turns complex requirements into clear steps.
• Interactive maps - In-flow map support to simplify location input and improve understanding.
• Geographic checks - Automated validation of relevant geographic criteria during the application.
• Fast feedback - Clear answers early in the process instead of uncertain waiting.

Results

• A more accessible and user-friendly entry point for geothermal permit applications.
• Fewer process uncertainties thanks to guided flow and real-time validation.
• More efficient case handling when more applications arrive with correct information and location data from the start.

Technology and Focus

The solution was designed with a focus on usability, clear communication, and automated controls. The goal was to combine AI support with rules-based validation to create a reliable and efficient application experience.

Next Steps

Want to build an AI-powered chatbot? Contact us and we’ll set up an intro call.